1. Multi-team platform & IAM — Verizon (Engineering Manager, 2024–present). Skip-level leadership of multiple engineering teams; built a hybrid on/offshore eng org from 0 to 20; delivered enterprise IAM, notifications (99.9% SLA), workflow orchestration, and a data warehouse for Verizon’s API ecosystem. (Node.js/TypeScript team leadership — management, not IC Expert.)

2. Payments-grade regulated systems — Endurance International Group (Manager, 2008–2020). Scaled enterprise billing and payments from $1M/month to $5M+/day (150x) across 6 major brands with PCI DSS and SOX; payment operations including settlement, reconciliation, and chargebacks/disputes; enterprise tokenization; 9-sigma financial processing accuracy.

3. Platform & acquisition integration — Newfold Digital (Software Engineering Manager, 2020–2024). Platform strategy and technical integration of 5 brand acquisitions serving millions of customers; mission-critical orchestration for enterprise hosting; reliability from 95% to 99.5% uptime; incident response time down 60%.

27 years building enterprise platforms. Founded Utah Open Source / OpenWest (~2,000 attendees).